We are committed to keep secret personal information to guarantee customer’s privacy.
During the time staying at the hotel, we might ask for providing information including:
• Contact information: full name, phone number, email, home address...
• Personal information: date of birth, nationality, etc.
• Credit card information (only in credit card payment).
• Check-in & check-out time.
• Queries, requirements, or comments for service quality at Venue Hotel Nha Trang.
The information used for providing the best service quality includes:
• Managing bookings & reservations.
• Confirming booking mails.
• Answering comments/ queries of customer service.
• Updating customer information.
• Notifying latest promotions/ deals.
How we share your private information?
We only share your private information to our partners including:
• Companies in the same group.
• Banks or finance transaction providing partners.
• Service suppliers.
• Any partners handling our service or legal organizations/ authorized government.
